Samsung is a tech giant conglomerate from South Korea. Over the years, it has managed to produce and invent lots of remarkable technology from smartphones, and tablets, home appliances, and many more. Samsung was the first-ever large phone maker to announce that it would be the first-ever top smartphone brand to release a folding screen smartphone, which meant the phone would be both a smartphone and a when unfolded it would form a tablet, and this was the Samsung Galaxy fold. Many people were excited about this release, and some were not sure whether Samsung would be able to accomplish this kind of task that they had set up to do.
This was a futuristic like kind of phone that you probably saw on most sci-fi movies. It was a leap in a completely different sort of direction in the tech world. The phone would be slender, and then the flip-out scenario into an almost tablet-like experience was what people were wondering if it would be able to cope with the pressures of daily use. Either way, most people were so eager and excited to know how it was going to work or even be able to function both as a tablet and a phone because, for the first time, it would be an unusual experience to most.
SAMSUNG GALAXY FOLDING SCREEN FEATURES.
The folding screen phone itself has so many excellent features. They included, firstly, the beautiful folded dynamic AMOLED capacitive display has six cameras, one at the front, two in the middle, and the back of the phone had a triple camera setup that’s a wide, ultra-wide and the telephoto. It has a side-mounted fingerprint scanner for security, although it offered several other ways to set up your security, even facial recognition.
The supplementary display on the outside of the phone is about 4.6 inches, and it has nothing to do with the inside display. It is about 720×1680 on display. The outside screen is meant for quick interactions like phone calls etc. The other bigger screen is a different thing. It’s about 7.3 inches in the display. The viewing experience on that device is fantastic comparing to any smartphone. It has 12GB of RAM and an internal storage of 512GB.
Though it doesn’t offer an external card slot, this is a real monster of a smartphone. It also has a Snapdragon 855 chipset and uses Android 9.0 (pie). The batter is 4380mAh; it isn’t that bad. Built-in stereo speakers are so friendly and loud with crisp and detailed sound. Also, it has a pretty sold magnet that holds your screen when it’s folded. The fact that It also has both wireless charging and even reverses wireless charging was a fantastic thing.
WHEN DID THE PROBLEMS START?
So, what happened to the Samsung folding screen? First of all, the real problems started coming up when Samsung released the phones to reviewers before it released to the mass market, and most of the Galaxy fold broke. Within a single week, the ambitious $2000 folding screen smartphone went from being a fascinating and an excellent gadget to a future disaster.
This folding screen had been carefully tested and unveiled of all mystics, but when it got to most reviewers, it often cracked and even crumbled. Samsung, therefore, had acknowledged the folding phone problems and announced that the Galaxy Fold would be delayed for at least several weeks so that the company would try to fix the issues. Now let’s find out where the problems with the Samsung folding screen started.
UNVEILING A PROTOTYPE RATHER THAN A REAL PHONE.
I would point the original problem started way back in November 2018 at Samsung annual developer conference, where for the first time, the long-rumored folding screen phone was unveiled. Instead of Samsung revealing the phone itself, they just showcased a prototype of the device that was intended to demonstrate a new type of display, the Infinity Flex.
Though Samsung didn’t give a name of what the folding screen phone would be called, they just said that it was going into production very soon. This first unveiling should have been the first red flag to all the problems because when Samsung was showing the prototype, they didn’t showcase it on an open lit stage rather from a stage that was a bit dark therefore hiding the jagged edges and the imperfections that the prototype phone had.
ATTENDEES NEVER HAD ACCESS TO THE FOLDING SCREEN.
After almost three months since the prototype was shown, Samsung now revealed the real phone, the Samsung Galaxy Fold. This time the device was not on a dark lit stage rather on bright lit studios lights. This was the chance for this tech giant to prove to the world that a real folding screen phone was available and ready to be sold to consumers. At the end of the day, Samsung succeeded in proving to the world that this was a real foldable-screen phone, and it was functioning.
At this function, Samsung demonstrated how the device seemed to operate relatively smoothly, and how the transition from a standard smartphone to fold into a tablet was pretty seamless. But at this point, also red flag should have been spotted with the fact that the attendees at this function were not allowed access to this new unveiled, futuristic like phone the Galaxy Fold but only allowed to access other Samsung smartphones.
THE RELEASE DATE AND THE HIGH PRICE TAG.
Thirdly is the fact that it was a real surprise for Samsung to announce the release date that was pretty close to the time the prototype was announced. It is strange to imagine how they had managed so quickly to turn this prototype to a working device. Also, the fact that Samsung set the price of the Galaxy Fold at a very high rate of around $2000 would have been somewhat a red flag. However, being the first manufacturer to be able to make a folding screen phone meant that it would be expensive.
Just a few days later, with all the impressive features that the folding screen phone boasted some unit started failing for some weird reasons. Some of the reasons were that it broke from regular use, and most, if you did remove a thin sheet of plastic, a screen protector that was supposed to stay on that device and not be tempered. These several breakdowns, most of them happened while Samsung had sent them over to the hands of the reviewers, and Samsung had to take them back to be able to figure out what the problems were. Pretty much when these phones had issues with reviewers meant that even most consumers would encounter those kinds of issues.
THE THIN PLASTIC SCREEN PROTECTOR.
One of the major problems that caused the breakdown of the Galaxy Fold was the thin plastic that was screen protector, and you were not supposed to temper with it. When you first take out the Galaxy Fold from the box you pretty much, there is a large sheet of plastic that surrounds it, and besides that, there is a thin layer of protection that Samsung placed on the Fold over the inner screen. This layer appears to be removable, and removing this layer can have some tragic consequences of the screen that would mean it will no longer be working.
Even a bit of peeling to the thin layer of the screen can pretty much affect the whole device, and if you just did it, there was never a way that it could again be reversible; you can’t undo it. Samsung made a mistake here, and what they would instead have done is caution out about the peeling of this protective layer in advance. An earlier communication would have helped reduce the number of breakages and damages that came from most people peeling the screen off. Most of the reviewers made this mistake, and it was a real drawback for this excellent device.
IT WASN’T WATERPROOF.
Also, the fact that, unlike in traditional slab style smartphones which their displays are bonded to a Gorilla glass panel that is then glued to the front of a waterproof seal, that possibly make the phone waterproof, it was not the same case with this folding screen phone. Galaxy Fold had so many holes because it has a plastic display. For some, it was a significant setback as they saw it as a futuristic phone and the fact that it came at a high-end price point. The plastic display is held with a plastic bezel glued along the edges.
The bezels aren’t that flexible enough to cover the area of the folding screen. They stop before the hinge, meaning that the screen is pretty much exposed to stuff, hence a hole that would get the device exposed to things like water and possibly damage it. Some phones in the market today that is cheaper compared to Galaxy Fold offer this ability pretty much well, and this big a challenge with this device it also became a real drawback.
THE HINGE WAS EXPOSED TO DUST AND DEBRIS.
The other issue was that it was effortless for dust particles to get on to the hinge and cause it to work inappropriately or even not be able to work at all. The hinge is essential stuff on this folding screen phone. At one point, this hinge fails or stops to work; that meant that now you never had the folding phone.
It was a bit weird that Samsung did not find a way with which they could cover the hinge and prevent specks of dust and debris from getting into the hinge system and preventing the mechanism from failing at some point in time because the average users would pretty much get exposed to clouds of dust and debris at any point with their lines of work or even daily lives. This was a setback in the way they handled that design part considering the enormous amounts of money you spend on this device.
INTERFERENCE OF THE MAGNETS WITH OTHER MAGNETIC PRODUCTS.
Although not a significant setback, the magnets holding this folding phone, as pointed out by reviewers pretty much, could interfere with other magnetic products like credit cards, hotel room keys, and even medical devices. The magnets were pretty intense, and if you were near any light metal or even a little bit heavier, there were chances that it would easily pick them up. To some tech fans, this is absurd for such a futuristic phone to have the kind of issue.
PRONE TO BREAK EASILY.
Unlike other smartphones in the market today, the new folding screen phone is prone to break easily. Whether you stay with it for a day, a week, or even a year, there is a chance that it would likely break. As most reviewers showed on a test for the comprehensive durability of the phone, you could see that the soft screen was easy to scratch. Even just fingernails are capable of damaging the smooth display. There this meant that you had to handle the device so cautious and make sure it doesn’t come into contact with more solid objects.
THE HINGE MECHANISM WASN’T FIRM.
For the first impression, you could feel that the hinge mechanism was not that firm. However, for the kind of smartphone Samsung made, I think they needed to take their time and perfect everything. It felt a little bit weak and not able to support the folding phone. Some felt Samsung was maybe trying to do something that was probably ahead of them in time. When you did snap or unsnap the phone, you could feel how lesser firm it was, and this was a bit pissing considering the type of phone.
Though the phone is pretty futuristic, it is still an expensive phone compared to other smartphones that are available out there at a lower price. Even though they don’t fold, they almost give the same kind of functionality as the folding screen phone does. The thing that would make someone want to get this expensive phone would be a person that needs both a tablet and a phone in one place or one who enjoys to have it and also likes the futuristic like experience that the phone offers. The fact that this phone can easily break is also a big question whether you are willing to spend all that amount of money on that kind of gadget.
In conclusion, even though the reputation of Samsung might have been put in an awkward position and the fact that it’s a leading phone maker brand in the world, I think it may have done an excellent job leading the way into a more advanced form of mobile computing and showing how folding-screen phones are meant to maximize screen size without expanding the phone size. This is a big deal for Samsung innovator, and let’s hope that in the future, it will build this kind of phone that can now withstand the pressure of typical daily use.